Refund/Exchange Policy
We are committed to make your shopping experience as fuss-free and enjoyable as much as possible. Please read through the following terms & conditions prior to making a purchase.
Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
CANCELLATION AND REFUND
UNFORTUNATELY, AS PER our POLICY, CANCELLATION AND REFUNDS ARE NOT POSSIBLE AGAINST ANY ORDERS.
EXCHANGE PROCEDURE:
INITIATING AN EXCHANGE:
TO INITIATE AN EXCHANGE,CONTACT OUR CUSTOMER SERVICE TEAM WITH YOUR ORDER ID, SIZE PURCHASED AND SIZE EXCHANGE REQUESTED AT chiquedope@gmail.com WITHIN 7 DAYS OF RECEIVING THE ITEM. WE WILL WRITE BACK TO YOU WITHIN 24 HOURS.
Only after the confirmation by us for the return/exchange with the customer, we will schedule a pickup for the order within 1-3 business days of placing the request. Usually we receive the product in 6-7 days. On receiving, within 2-3 days we will dispatch the exchanged product to the customer if all conditions are met in case the customer applied for the exchange.
If the reverse pick-up option is not available at your location, you can self-ship the product(s) to us on the below mentioned address by any reliable courier service within 5 days of raising a return request. Please do mention the Order No. and Return ID on a piece of paper and place it in the packet.
QUALITY CHECK:
ALL EXCHANGES WILL UNDERGO A QUALITY CHECK BY OUR TEAM. WE RESERVE THE RIGHT TO DECLINE AN EXCHANGE IF:
⦁ THE PRODUCT/S ARE RETURNED AFTER USE.
⦁ THE PRODUCTS ARE DAMAGED.
⦁ Product must be returned in its original packaging.
⦁ For every exchange customer have to pay a shipping cost of 250 Rupees.
EXCHANGE LIMITATIONS:
⦁ EXCHANGES ARE ALLOWED FOR THE SAME PRODUCT FOR SIZE ONLY ONCE.
⦁ EXCHANGES ARE SUBJECT TO AVAILABILITY. IF THE DESIRED SIZE IS NOT IN STOCK, WE WILL ISSUE A STORE CREDIT.
In case of exchange, please Mail us at :chiquedope@gmail.com.
We are located in Sharp N India A-60, Sector-8, Noida- 201301.
Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
CANCELLATION AND REFUND
UNFORTUNATELY, AS PER our POLICY, CANCELLATION AND REFUNDS ARE NOT POSSIBLE AGAINST ANY ORDERS.
EXCHANGE PROCEDURE:
INITIATING AN EXCHANGE:
TO INITIATE AN EXCHANGE,CONTACT OUR CUSTOMER SERVICE TEAM WITH YOUR ORDER ID, SIZE PURCHASED AND SIZE EXCHANGE REQUESTED AT chiquedope@gmail.com WITHIN 7 DAYS OF RECEIVING THE ITEM. WE WILL WRITE BACK TO YOU WITHIN 24 HOURS.
Only after the confirmation by us for the return/exchange with the customer, we will schedule a pickup for the order within 1-3 business days of placing the request. Usually we receive the product in 6-7 days. On receiving, within 2-3 days we will dispatch the exchanged product to the customer if all conditions are met in case the customer applied for the exchange.
If the reverse pick-up option is not available at your location, you can self-ship the product(s) to us on the below mentioned address by any reliable courier service within 5 days of raising a return request. Please do mention the Order No. and Return ID on a piece of paper and place it in the packet.
QUALITY CHECK:
ALL EXCHANGES WILL UNDERGO A QUALITY CHECK BY OUR TEAM. WE RESERVE THE RIGHT TO DECLINE AN EXCHANGE IF:
⦁ THE PRODUCT/S ARE RETURNED AFTER USE.
⦁ THE PRODUCTS ARE DAMAGED.
⦁ Product must be returned in its original packaging.
⦁ For every exchange customer have to pay a shipping cost of 250 Rupees.
EXCHANGE LIMITATIONS:
⦁ EXCHANGES ARE ALLOWED FOR THE SAME PRODUCT FOR SIZE ONLY ONCE.
⦁ EXCHANGES ARE SUBJECT TO AVAILABILITY. IF THE DESIRED SIZE IS NOT IN STOCK, WE WILL ISSUE A STORE CREDIT.
In case of exchange, please Mail us at :chiquedope@gmail.com.
We are located in Sharp N India A-60, Sector-8, Noida- 201301.